Our number one goal is to ensure that our
customers are satisfied with our seed and the way we conduct
business. If an item should become unavailable, we will try
to substitute with items listed on the order form, or with
additional seed in theme with items ordered. If this is not
possible, a refund will be given if the refund amount is
over $10. Sorry, we cannot reserve seed or accept
backorders.
Seed loses viability with time. Some seed
faster than others. All seed in this catalog was collected
in 2006 and is guaranteed to be viable seed. Rocky Mountain
Rare Plants starts with new seed inventories every year with
exception of a few penstemons. (Some penstemon seed actually
germinates better because time removes germination
inhibitors.) This practice ensures you the best possible
success in germination. Our goal is to provide the best
possible product, but seed by its nature can be challenging
to germinate. Some seed may take several years to germinate.
In any case, if you are not satisfied with our seed, Rocky
Mountain Rare Plants will replace the seed or refund the
value of the seed packet.
Rocky Mountain Rare Plants will try to do everything it
can to ensure your satisfaction and happiness in doing
business with us. Many factors beyond our control which
affect seed viability and germination. Rocky Mountain Rare
Plants makes no expressed or implied warranty of seed. For
all unresolved problems and any liability, in no case will
Rocky Mountain Rare Plants be liable in amounts greater than
the value of the seed ordered.